Refunding A Buyer

Commerce

A customer complains in public, and the fastest possible apology is the refund itself, in the same place they complained.

By the numbers
17k
Payments

Everyone reading watches it land, which is worth more than a reply promising one is on the way.

Solutions

Refunds are where the limits earn their keep. A ceiling on any one payment and a cap on the day means a stolen session cannot empty the float over lunch, and a mistyped amount is refused in the thread rather than sent at ten times its size. What goes out is what you meant; what you did not mean never leaves.

Location

On Robinhood Chain

Expertise provided
  • Reply To Pay
  • Payments
Perch